The most competitive companies are utilizing technology to increase the efficiency and cost-effectiveness of their logistics. Omni-channel logistics connects technology with the transportation of goods to make logistics more dependable and streamlined.
New Technology That Makes Transportation More Dependable
Some of the top logistics companies have state-of-the-art technology that allows for instant tracking of customer’s goods during transit. This new technology relies on satellite tracking of GPS-labeled goods. After creating an online account, customers can track the progress of their goods during transit at the map level without having to call a dispatch line. Both the trucking companies and their customers will have the same information so that the customers will always know where their goods are. Accurate tracking of goods helps retailers in strategic planning so that they have needed supplies and goods to maintain a strong business. Logistics with this level of transparency help the transportation companies to give accurate estimates of arrival times, and help the customers to feel well-informed of the transit of their goods.
New Omni-Channel Logistics Streamlines Transportation
A lot of personnel time is spent completing paperwork to setup orders, and subsequently support the transportation process. The Internet has allowed logistics suppliers to create online websites that streamline the entire process of requesting a quote, entering an online order, and obtaining necessary paperwork. Some of the advanced companies have created websites for their customers that allow the customers to obtain quotes and to submit orders online. When companies have access to online orders, they can complete their orders whenever they want without having to rely on phone support that might have limited hours. Scanned shipping documents like bills of lading can also be easily accessed for reference and in case of a regulatory needs.
By using advanced technology in logistics, companies are making transportation of goods much more reliable while streamlining the order and tracking process. By so doing, logistics companies are giving their customers more time to focus on their business instead of transportation.
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