Monday, January 30, 2017

How to Avoid ‘Gotcha’ Toll Fees From Your Rental-Car Company

The Washington Post

Whether you’re heading down to Florida for spring break or out to Denver to go skiing, you need to know about one of the worst kinds of tourist traps you could fall into.

In Orlando, it’s called State Road 528, also known as the Martin Andersen Beachline Expressway. In Miami, it’s Florida State Road 112, also called the Airport Expressway. In Denver, it’s E­­-470, which connects the city with its international airport.

Not only are these toll roads opportunistically built next to airports, they’re almost entirely cashless, meaning there’s no booth where you can pay your toll.

If you don’t pay, the systems generally take a photo of your plates and send you a bill. Too often, out-of-town visitors find themselves driving rental cars on these roads — and accruing surprise charges in the process.

The surprise is not the cost of the tolls themselves, but the often exorbitant rental-car surcharges for incurring them.

“The whole system is rigged in favor of the rental car companies,” says Cynthia Rigatti, a consultant from Mill Valley, Calif., who inadvertently used a cashless toll booth on a recent visit to New York and incurred a $4.95 per day transponder charge from Hertz, even though she never used another toll road or bridge on her trip.

There are ways to avoid these charges, and no better time to know about them than now, when they are generating more profits for rental car companies than ever before.

Knowing that boothless toll roads exist and planning ahead is perhaps the most effective way to steer clear of them. You can also bring your own toll transponder and have a plan for handling any dispute that may arise if you receive a bill from your car rental agency or tolling authority. Or you can do both.

Phillip Singleton, a political consultant who is used to navigating Florida’s toll roads, favors the plan-ahead approach. His preferred app is Waze, which offers crowdsourced driving directions that show you how insiders get from point “A” to point “B.”

“Not only do they have faster routes,” he says, “But in your map setting you can choose to avoid tolls.”

Zaida Khaze, a small-business owner from Fort Lee, N.J., frequently rents cars in the New York area, and has learned to never trust the GPS systems in the cars. Why? “They always chose routes with tolls,” she says. Instead, she turns to her smartphone. Google Maps allows her to plot a course with no toll roads. “That saves me,” she says.

Robert Herbst, an attorney in Larchmont, N.Y., brings his own transponder — E-ZPass — when he rents a car. E-ZPass, which works in 15 states, allows you to transfer a transponder between vehicles as long as they are of the same vehicle class. He registers his rental car with a quick call.

Read more of the original article at The Washington Post.

The post How to Avoid ‘Gotcha’ Toll Fees From Your Rental-Car Company appeared first on Fleet Management Weekly.


from Fleet Management Weekly http://ift.tt/2jMbBUD

CA Vehicle registration service


Sourced by Quik DMV - CADMV fleet registration services. Renew your registration online in only 10 minutes. No DMV visits, no lines, no phone mazes, and no appointments needed. Visit Quik, Click, Pay & Print your registration from home or any local print shop.

No comments:

Post a Comment