Tip of the hat to a Rate Per Mile Masters member for this scenario/question: "When you book the load at noon, get to the pickup at 1 p.m., shipper says, 'You're late, you were supposed to be here at 10 a.m.!' ... What is your would-be response if you just said what you felt like saying?"
from Overdrive http://ift.tt/2rtu7FO
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