Complaints about Tesla taking people’s money while they wait weeks for the cars, often with no firm delivery dates, are all over Twitter, Facebook and the Tesla Motors Club user forum. Owners who try to contact delivery representatives say voicemail boxes are full, and calling around to different Tesla numbers yields conflicting information.
Tesla’s service issues go beyond delivery glitches. Many of those who have cars complain that repairs can take weeks or months, and email and phone inquiries often don’t get returned. A Tesla retail store rep said that big fixes in the delivery system are needed but that employees are reeling from constant change and inconsistent messages from management. “We’ve grown too fast.”
Read the article at MSN Money.
The post Tesla ‘Production Hell’ Has Translated to ‘Delivery Hell’ appeared first on Fleet Management Weekly.
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