Overall dependability for three-year-old vehicles improves 4% from last year, according to the J.D. Power 2019 U.S. Vehicle Dependability Study. Lexus and Toyota top the list.
The study, now in its 30th year, measures the number of problems experienced per 100 vehicles during the past 12 months by original owners of three-year-old model-year vehicles.
“Vehicle dependability continues to improve, but I wouldn’t say that everything is rosy,” said Dave Sargent, Vice President of Global Automotive at J.D. Power. “Flawless dependability is a determining factor in whether customers remain loyal to a brand.
Read the article at J.D. Power.
The post J.D. Power Finds Most Owners Still Love Their Three-Year-Old Vehicles appeared first on Fleet Management Weekly.
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