The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study finds that automakers that innovate and are early to offer new technologies – so long as customers value them – stand to benefit most as those technologies enter the mainstream.
The TXI Study analyzes 34 technologies, which are divided into four categories: convenience; emerging automation; energy and sustainability; and infotainment and connectivity. Only technologies classified as advanced are award eligible.
The TXI Innovation Index measures how effectively each automotive brand brings these technologies to market, measured on a 1,000-point scale. Volvo ranks highest overall with an Innovation Index score of 617 and offers a high level of advanced technologies across its entire product lineup.
Read the article at J.D. Power.
The post Some New Vehicle Technologies Risk Failing While Others Become “Must Have,” J.D. Power Finds appeared first on Fleet Management Weekly.
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