Fleet management companies have put in place resources for commercial fleets with vehicles in South Florida that could suffer damage from Hurricane Irma, by helping drivers locate fuel, identifying replacement units, and managing a spike in calls from drivers.
Several fleet management companies have begun helping their commercial fleet customers locate fuel for their drivers. At least 40% of the stations in the Miami-Fort Lauderdale area have run out of gasoline, reports CNN Money.
Element set up a Fuel Finder Map to help drivers location stations. The map combines weather data and shows stations that have shown recent fuel transactions. It's updated three times a day (10 a.m., 1 p.m., and 4 p.m. East Coast time).
LeasePlan USA has begun working with its fleet clients to check fuel authorization limits for drivers in the path of the storm.
"A simple adjustment to the profile can allow for fueling multiple times in one day, which is a scenario that we know can arise as fuel runs scarce in the coming days," said Juan Perez, LeasePlan's senior vice president of operations. "Drivers can also use the WEX fuel locator in the MyLeasePlan driver app to identify active stations."
LeasePlan has also been posting storm updates on a dedicated Irma website.
Fleet management companies are bracing for a wave of calls from storm-impacted areas in Florida and Texas from affected drivers.
"Our team is preparing for a potential influx of calls from both Texas and Florida areas impacted by the storms," said Mark Hayes, Element's chief marketing officer. "Element Call centers for customer care, managed maintenance and accident management will prioritize calls from both Florida and Texas area codes impacted by the storms to ensure prompt service."
Wheels, Inc. has also begun following its disaster-response plan to help fleets with vehicles in South Florida deal with the impact of the storm.
"We focus on mitigating risk for our clients' vehicles and drivers by keeping in constant contact and working action plans with our suppliers across a wide spectrum including new vehicle orders and deliveries, fuel, roadside, rentals, auction and repair," said Debbi Giancone, Wheels' senior manager of marketing strategy. "In addition to taking the necessary precautions with suppliers, we provide frequent communications to clients to update them on what actions we’re taking and the impacts of the event in the affected areas. And, we provide tips for clients to provide their drivers on how to prepare for the event and its aftermath."
The companies have also been working with manufacturers and car rental providers to secure replacement vehicles for the short and longer term.
Element has asked its rental car partners to prioritize requests from its drivers. The company has also identified several pools of new vehicles from manufacturers, upfitters, dealerships, and remarketing channels to create an internal marketplace of vehicle inventory, Hayes said.
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